Dr. Matthias Kirchmer is an internationally recognized thought leader in the field of business process management (BPM) and digital transformation. He strategically combines business and technology initiatives to improve customer experiences, promote operational excellence and drive innovation. His “Process of Process Management” (PoPM) approach helps companies worldwide to create sustainable added value through clear governance structures, process roadmaps and digital tools such as process mining and analytics. Kirchmer is also the author of several specialist books and teaches at renowned US universities.